Privacy Policy

At Heli’s Gold Beauty, accessible from helisgoldbeauty.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Heli’s Gold Beauty and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Within their own activity, Heli’s Gold Beauty S.r.l adopt specific policy in the field of processing of personal data, in line with the internal and European legislation to guarantee the compliance with the provisions on on-line personal data collection as well as in terms of modalities, timing and nature of the information provided by data controllers to the users when they visit websites, regardless of the purposes of their connection.

Type of data collected and processed by Heli’s Gold Beauty S.r.l
Within their normal operation, the IT system and software used by Heli’s Gold Beauty S.r.l to operate their websites save some User’s personal data, as envisaged by Internet communication protocols. In particular, the following data can be saved: IP addresses or the names of the domain name of the computer users browsing the website, °URI (uniform resource identifier) addresses of the queried resources, time of query, the method used to submit the query to the server, the size of the file in return, the reply code given by the °server° identifying the status of the query (completed, error, etc.) and other parameters related to the User’s operating system.

These data are collected and saved anonymously. Their use by Heli’s Gold Beauty S.r.l, website administrators, is solely aimed at allowing for a proper use of the portal and/or access to some services offered by Heli’s Gold Beauty S.r.l. In any case, the stored data are used by Heli’s Gold Beauty S.r.l in an aggregate and non-individual form; they can be used both to obtain statistical information on the website and to control and improve its efficiency; they are deleted after being processed (a maximum time limit after which all data must be deleted can be indicated).

In light of the above, in order to protect the website proper use by all Users, Heli’s Gold Beauty S.r.l reserve the right to use collected data to prosecute any possible offence committed against the company by Users.
The collection of these data include those saved with the use of cookies, namely small text files sent by the websites visited by the user to its computer or other web-enabled devices, such as smartphones and tablets; these save the cookies and automatically re-sent them to the same website every time the user reconnects. In general, some cookies (so called session cookies) are allocated to the user’s device only for website access period and automatically expire as soon as the browser is closed. Some other cookies (so called persistent) are kept in the device for a longer period. Cookies have multiple purposes, different characteristics and can be used both by the owner of the website that is being visited and by third parties.

Among these, profiling cookies are the only ones requiring for an explicit User’s authorisation for their use by the administrator.
In any case the user can decide to refuse the use of cookies following the procedures indicated in the settings page of the browser or expressing their own preference in the dedicated pages of the website.

Finally, Heli’s Gold Beauty S.r.l collect the data provided on a voluntary basis by the User: if the User sends e-mail messages to Heli’s Gold Beauty S.r.l websites, Heli’s Gold Beauty S.r.l will be automatically entitled to the collection of data related with that communication, such as sender’s address, that are necessary to answer as well as any other personal data contained in the message. Failure to provide personal data may result in the impossibility to obtain what was required. Specific summary information will be progressively provided or displayed in the website pages devoted to particular services upon request.

Data controller and processor.
The data controllers and processors are Heli’s Gold Beauty S.r.l. (IVA 04446090278).

Subjects who may access personal data
Heli’s Gold Beauty S.r.l undertake not to disclose the collected personal data, except where the required service needs the disclosure of the name.

Personal data can be processed by subjects in charge of processing and management of the required services, marketing activities as well as by the data controllers.
Personal data can be transmitted to third parties to comply with the regulatory provisions, or to comply with orders issued by public authorities entitled to it, or to assert or defend a right in a legal claim. If necessary, for particular services of products, personal data can be sent to third-party autonomous data processors having functions that are strongly connected or needed for the performance of the aforementioned services or the provision of the aforementioned products. These services and products could not be provided in case of lack of communication.

How to exercise the rights provided for in the legislation on personal data processing
The subjects to whom the personal data are referred have the right to obtain the confirmation of the presence or absence of such data at any time and to be informed about their content and origin, °to verify their correctness or to ask for their integration, update or amendment pursuant to art. 7 of the Privacy Code (L.Decree 196/2003)
To exercise the aforementioned rights, involved subjects can refer to Heli’s Gold Beauty S.r.l free of charge, sending a written communication to the following email addresses: [email protected]

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Information:
• To present this Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Respond to your inquiries.
• Create and manage your online account, including access to your online and in-store purchase history.
• To notify you about changes to this Website or any products or services we offer or provide though it.
• Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers.
• Operate and communicate with you about our social networking or mobile applications.
• Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products, performing data analytics; and performing accounting, auditing and other internal functions).
• Comply with applicable legal requirements, relevant industry standards and our policies.
• To allow you to participate in interactive features on this Website, such as posting comments on our blog.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, you may choose to unsubscribe from marketing emails or any other forms of marketing communications via the link at the bottom of our emails or you can send an email to [email protected]

LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN

This Website may from time to time contain links to and from the websites of our partner networks, advertisers, affiliates or social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible or liable for these policies. Please check these policies before you submit any Personal Information to these websites.

We may also offer you the opportunity to use your social media login. If you do so, please be aware that you share your profile information with us depending on your social media platform settings. Please visit the relevant social media platform and review its privacy policy to understand how your personal data is shared and used in this context.

PRIVACY POLICY AND INFORMATION NOTE ON THE PROCESSING OF PERSONAL DATA

Information provided pursuant to art. L. Decree no. 196/2003
Art. 7. Right to access to personal data and other rights. The person whose personal data are being processed is entitled to obtain:
• confirmation on the existence or non-existence of personal data about him/her;
• information on the origin of personal data;
• information on processing purposes and modalities;
• information on the logics employed in case of data processing with the help of electronic tools;
• information on the identity of the Data Controller, data supervisors or the person in charge of the processing pursuant to article 5, section 2 L. Decree 196/2003;
• information on the subjects or categories to whom personal data may be communicated or who may get to know them as person in charge of the processing in the State territory, as data supervisors or controllers.
• the update, the correction or, if interested, the integration of data;
• the deletion, the transformation in anonymity or the block of data processed against the law, including those for which storage is not needed for the purposes for which these data were gathered and then processed;
• the declaration that the operations under items i) and ii) were brought to the knowledge, even regarding their content, to those who these data were communicated or disseminated to, except in the case this becomes impossible or entails the use of disproportioned resources in comparison with the protected right.
The involved party has the right to fully or partly oppose:
a) for legitimate reasons regarding the processing of personal data concerning it, even if they are related to the gathering purpose;
b) the processing of personal data concerning it, aiming at the submission of advertising or direct sales material, as well as market researches or marketing communication.
Art. 13. Information Note Pursuant to and according to what set forth by art. 13 of the Privacy Code, the concerned party is entitled to know:
• the purpose and the modalities of the processing of its data;
• the compulsory or optional nature of data providing;
• the consequences of a potential refusal di reply;
• the subjects or categories to whom personal data may be communicated or who may get to know them as data supervisors or controllers and the circulation of such data;
• the rights envisaged by article 7 L. Decree 196/2003;
• the personal details of the data controller and, if appointed, the representative on the state territory pursuant to article 5 and the data processor.

Consequently, Heli’s Gold Beauty S.r.l. declare that all the personal data stored will be processed just to allow the users the access and to enjoy the services provided by Heli’s Gold Beauty S.r.l. through their web pages. Any refusal to provide personal data would entail the impossibility to access to such services.

Heli’s Gold Beauty S.r.l. declare to use the stored personal data also for marketing purposes and, in particular, the submission of promotional or commercial information and/or market researches and will be carried out through communications via mail or the use of remote communication techniques (telephone, with or without an operator, e-mail, mms, sms).
In their marketing activity, Heli’s Gold Beauty S.r.l. will use the collected data to analyse browsing data and the purchase and professional decisions (“profiling”) in order to improve its promotional communication services.

Data collection for this purpose is optional and the processing requires the customer consensus. The consensus given for the submission of commercial and promotional communications through automated tools pursuant to art. 130 sections 1 and 2, L. Decree 196/03 also applies to the traditional contact modalities, which Heli’s Gold Beauty S.r.l. reserve the right to adopt.
Software procedures for the functioning of the website can also acquire, during their regular operations, some personal data (browsing-related data) whose transmission is implicit in the Internet communication protocols, with the only purpose of checking the correct website functioning and to retrieve anonymous statistics on the use of the website. Specific security measures are employed to protect personal data against malicious circulation, alteration or improper use. For further information, please check the Privacy Policy (www.helisgoldbeauty.com/privacy-policy).

How to contact us
If you have any questions about Heli’s Gold Beauty S.r.l’s Privacy Policy, please do not hesitate to contact us at [email protected]

STAY IN THE KNOW

Keep up to date on the latest Heli’s Gold news, offers and hair care tips.